Refund policy

Effective Date: April 2, 2026

At Cloud Sunglass, we aim to ensure customer satisfaction.

Return Period
You may request a return within 14 days of delivery.

Eligibility
Items must be:
• Unused and in original condition
• Returned in original packaging
• Accompanied by proof of purchase

Non-Eligible Returns
Used, damaged, or incomplete items may not be accepted.

Return Process
Contact us at support@cloudsunglass.com with your order details to initiate a return.

Refunds
Approved refunds are issued to the original payment method after inspection.

Return Shipping
Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.

Damaged or Incorrect Orders
Report issues within 48 hours of delivery.